Apprentice Sales Advisor
Just Travel Cover
Location
Sunderland, Tyne and Wear | United Kingdom
Job description
What you will do in your working day
- You will provide a first-class sales/customer service by answering any questions the customer might have about our insurance products
- Acts as a liaison between customer and insurer, expertly arranging and selling to customers that meet their demands and needs
- Learning to work effectively as part of a team as well as on own initiative, developing excellent communication skills
- Ensuring all calls are dealt with in line with Service Level Agreements
- Providing quality customer service
- Interacting with customers, answering insurance enquiries
- Effectively identifying customer complaints
- Follows up with any clients to make sure that they are satisfied with product
- Always looks for new ways to make products attractive to customers
- Building long term relationships with new and existing customers
- Your main duties would include providing insurance quotations, using our bespoke IT system, including medical screening for our elderly customers; therefore, it is essential that any candidate has excellent customer service and communication skills, patience, empathy and attention to detail
The training you will be getting
Customer Service Level 2 Apprenticeship includes:
- Level 2 Functional Skills in maths and English (if required)
- Work based delivery of Level 2 Apprenticeship Standard
- Full company induction including health and safety
- 20% off-the-job time will be given for study / assignments
- Monthly contact session with your PV trainer
- Internal training provided by your employer and workplace mentor
What to expect at the end of your apprenticeship
- Just Travel Cover have a history of retaining successful apprentices – most of our current management team started on apprenticeships
Opportunity for staff to continue personal development with industry recognised qualifications
Job tags
Salary
£12.48k per annum
