Location
Maidenhead, Berkshire | United Kingdom
Job description
Grosvenor is on an exciting journey of growth. It’s an great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.
We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.
Why just work... when you can work, win & grow with us
Job Description
Do you have previous experience in marketing in a hospitality environment? Have you worked in a muti-site environment? Do you have a passion for bringing marketing plans to life for both internal and external stakeholders? If so, we have the opportunity for you!
We’re looking for a Marketing Executive to join our busy marketing team supporting Grosvenor Casinos nationwide. We need someone who is a real self-starter, keen to learn new skills and has a passion for giving great service to our internal customers.
As our Marketing Executive, you’ll help ensure we are maximizing revenue from local marketing activities and supporting our 51 venues with easy-to-use frameworks, tools and assets to support and guide them with their local marketing.
You will:
- Create and own a weekly newsletter outlining all marketing initiatives and the support our venues can expect.
- Create tool kits and framework documents which are easy for venues to use to create their local marketing plans.
- Be the first point of contact for all local marketing enquiries from our venues ensuring they receive a timely response
- Work closely with General Managers to support the creation of local marketing assets which drive towards each club’s revenue targets and support the overall marketing calendar and brand strategy.
- Ensure proven tactics are shared and assets are provided and uploaded to PEP so clubs can easily roll out at local level.
- Make sure national plans really land at a local level and the customer experience is optimized. Working with venues and seek feedback on the briefing process and how we can make it seamless for club teams to follow.
- Keep abreast of competitor activity which may impact our market share, create regular reporting back to central marketing and ops teams so they can devise plans to maximise or combat such challenges.
- Treat local club teams as our internal customers and we support quickly and efficiently to maximise their local marketing plans.
- Offer consultancy and resolution to local club marketing enquiries to ensure their needs are fulfilled.
Qualifications
- Previous experience in a similar role within a multi-site environment
- Experience of working with and partnering across cross functional teams
- Effective organization and time management skills
- Ability to prioritise work and effectively manage multiple stakeholder requests
- Excellent communication skills, able to deliver in a confident and professional manner
- Passion for creating content that excites with a focus on customer satisfaction
- Flexibility to work evenings and weekends as required to meet business and customer needs
- This is a hybrid role with the expectation of 3 days per week in our Head office in Maidenhead
Additional Information
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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