IT Support Technician

Location

Cheshire West & Chester, Cheshire | United Kingdom

Job description

Are you a IT Support Technician looking for an amazing opportunity?

About the company

A fast growing Managed Service Provider based in the heart of Cheshire is looking for an IT Support Technician who is able to hit the ground running. The ideal candidate will have at least 1 years’ experience working in IT support environments – preferably within a Managed Service Provider. They must have an enthusiastic and ambitious attitude towards work, as well as enjoy working with a variety of technologies.

Responsibilities

• Managing support tickets
• Continuing to move all outstanding issues/tasks along to completion in a timely manner
• Repairing, tracking and returning faulty computer equipment
• Unpacking, assembling and testing new systems
• Managing electronic support tickets and logging of activities in the database
• Investigate faults and provide a brief fault report to the customer before undertaking repairs
• Providing technical and system usage advice to customers
• Perform other general administrative tasks

Candidate requirements

• 1 Years’ Experience in an IT Support Role
• PC hardware fault finding and repair
• Microsoft Office 365 Technologies – SharePoint/OneDrive/Exchange
• Microsoft Azure
• Hardware and software experience together with experience of peripherals and accessories. Particularly in relation to fault diagnosis
• Installation, configuration and maintenance of Microsoft Windows 10 & 11
• Microsoft Office –2016, 2019 and Office 365 Apps
• Network Fundamentals (TCP/IP, DHCP, DNS, VPN, Routing)
• Wireless networking – maintenance and fault analysis/resolution
• ADSL/FTTC/FTTP/Leased Line/4G & 5G Broadband
• TCP/IP / Routers / VPN / Firewalls
• VoIP Phone technology
• Broadband Technologies
• Wi-Fi Systems
• Microsoft Windows Server 2016 and later
• Active Directory

Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

Salary: £27,000 / £28,000 pa

Reference: JR740

Job tags

Salary

£28k per annum