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Location

Broadway, Worcestershire | United Kingdom

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Job description

Job Number 24023915 Job Category Sales & Marketing Location Delta Hotels Bexleyheath, 1 Broadway, Bexleyheath, England, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management

This is an exciting time to join our recently rebranded Delta Hotels by Marriott Bexleyheath, part of Marriott Bonvoys portfolio of 30 extraordinary hotel brands, creating a seamless travel experience in more than 90 locations across North America, Asia, Europe and the Middle East, and Central America and Caribbean.

Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.

Your positive energy and people-pleasing mind-set are an important part of why our guests continue to choose us for their event needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.

Your Role:

• Is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales.
• Managing multiple inboxes and communicating frequently with clients.
• Organising clients events and working closely with other departments to ensure these are executed without flaw.
• Managing accounts and finances.
• Provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills.
• Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre–event, during event and post event.
• Recognizes opportunities to maximize revenue, conversion and drive repeat business.
• Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Quarterly Bonus
• Training opportunities
• Free hot meal on shift
• Worldwide hotel discounts
• Worldwide F&B Discounts
• Long Service Awards
• Engagement events
• Associate/Manager of the Quarter awards.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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Job tags

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Salary