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Location

Bournemouth, Dorset | United Kingdom

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Job description

An exciting opportunity to join the dynamic team of administrators at Sexual Health Dorset.

The admin team is a happy, flexible team who work closely together to maintain an excellent first point of contact for patients and supporting clinical staff within the service.

To provide comprehensive administrative support to the sexual health service.

To support the Team Lead and Clinical Lead Nurse to ensure effective delivery of the sexual health service.

To be a point of contact for the sexual health team and external agencies.

As an administrator / receptionist at Sexual Health Dorset you will act as the initial point of contact by phone, email and face to face for patients accessing the service. You will need to be friendly and approachable and be able to understand and adjust to speaking to people who are often very anxious about their sexual health.

Taking calls on the single point of access phone line for sexual health

Booking in patients attending clinic

Assisting clinical staff with admin tasks, such as scanning, copying and letters

Working closely with team members to cross cover during periods of sickness and annual leave

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Dorset HealthCare is in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please [email protected] access the support.

This advert closes on Wednesday 28 Feb 2024

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Job tags

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Salary