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Location

North East England | United Kingdom

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Job description

About Us
Dale Care is one of the North East's leading home care providers with over 30 years’ experience in providing home care services which are targeted towards supporting elderly and vulnerable adults to live as independent as possible.

About the Role
We provide domiciliary care between 7am and 10pm Monday to Sunday within County Durham, Stockton and Gateshead. Dale Care is passionate about providing high quality service to all service users and carers at all times.
Working as part of a team based at our Meadowfield head office and from your own home, you will be required to manage a multi-line switchboard dealing with queries from carers, service users and external bodies.

Please note that the role is not solely home based- it will involve some office based work also

Roles and Responsibilities

About you
Essential:

• Experience managing a busy work load
• Ability to work autonomously
• Ability to analyse a situation and take decisive action in a timely manner
• Call centre experience
• Care sector experience
• Ability to prioritise tasks
• Ability to remain calm under pressure

Hours of work are between:

• Monday to Friday 6am - 8am 5pm – 11pm
• Saturday and Sunday – 6am – 2pm and 2pm – 1030pm
• Located across North East England
• Established in 1986

01388 768 271

• Lumley House, Whitfield Court, St. Johns Road, Meadowfield, Co. Durham DH7 8XL

If you become a Carer with us and refer a friend

#J-18808-Ljbffr

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Job tags

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Salary