Field Service Engineer (Inverness)
Location
Inverness, Highland | United Kingdom
Job description
Job title: Field Service Engineer
Location: Field-based in Inverness-shire – Scotland wide at times
Salary: £Competitive, Permanent, Full-time (37.5 hours per week)
Benefits: 25 days annual leave, Company vehicle, Comprehensive pension scheme
About Us:
Join a dynamic and rapidly growing global company dedicated to ecological transformation. Our client is committed to making a positive impact on the planet. We are seeking a skilled Service Engineer or an aspiring professional to contribute to our success in the water technologies sector.
Key Responsibilities:
As a Service Engineer, you will play a pivotal role in delivering best-in-class quality service to our customers, primarily focusing on the Industrial/Healthcare/Pharmaceutical markets. Your responsibilities will include:
- On-site corrective/preventive maintenance for customer’s water treatment equipment.
- Equipment swap outs and emergency response.
- Commissioning work on standard equipment after full training.
- Providing after-sales technical and commercial support.
- Completing risk assessments, work reports, and other documentation.
- Participating in the 'On Call Rota' once fully trained.
- Develop and maintain strong working relationships with customers.
- Adhere to and enforce Health & Safety policies.
- Timely completion of site tasks, risk assessments, and documentation.
- Proposal and completion of relevant training approved by your line manager.
- Gather site information, compile log-books, and conduct audits.
Requirements:
- Mechanical/Electrical/Chemical Engineering qualification.
- Full UK driving licence.
- Good communication skills, punctuality, and a presentable appearance.
- Knowledge and experience of water treatment products, applications, and markets is desirable.
- Excellent time management and multitasking skills.
- Passionate about providing exceptional service to customers.
- Ability to handle challenging conversations and find resolutions.
- Strong verbal and written communication skills at all levels.
- Demonstrated experience in building strong working relationships.
- Good IT competency.
- Ability to prioritize workload and manage multiple tasks.
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