Manor Royal Business District
Location
Crawley, West Sussex | United Kingdom
Job description
We don’t just build technology. We build hope.
Here at Elekta, you will make a difference. Our growing software development engineering team has opportunities in the development and testing of new and existing products. Our product teams thrive in a scaled, agile environment. Architects, product owners, designers and developers collaborate closely to rethink and reimagine, and we need your expertise to create software that is simple, elegant, and easy to use. We want to make sure that physicians spend their time-fighting cancer, not software.
This role involves a combination of clinical expertise, product development, training, and support activities. The clinical product specialist represents the clinical end user within the Business. With clinical qualification & experience working in a Radiation Oncology clinic, you will provide clinical expertise to aid in the development of new technologies and products following the product creation process. Additionally, you will be supporting Elekta’s portfolio of established products, this includes delivering new features, and product training to Elekta colleagues and pilot customers and proactively investigating and resolving Pilot issues.As a Clinical Product Specialist´s responsibilities include (but are not limited to):
Collaborate with Product Owners/Managers and User-Centered Design teams to provide clinical input during the product creation process.
Ensure that user needs, especially those of clinical end-users, are adequately addressed in the development of new technologies and products.
Develop training, implementation, and support plans for limited-release phases of new products or releases.
Deliver clinical training and support for customers during limited-release phases.
Gather and provide customer feedback to relevant teams for further improvement.
Develop and deliver clinical training programs for different departments in preparation for general product release.
Assist in updating demonstration software for both software and hardware products.
Conduct product demonstrations at trade shows, conferences, or customer sites as directed.
Assist regional support teams on clinical issues and handle escalated clinical application support issues.
Offer clinical expertise and support to other departments, both within the Validation & Pilot Release team as well as other areas of the business, i.e. Service Engineering group when required.
Lead, organize, and participate in validation activities for products in the Oncology Portfolio.
Manage customer-led validation activities to obtain user feedback for product development.
Stay updated on advances in radiotherapy through site visits, conferences, user meetings, and analysis of scientific literature.
Participate in continuous professional development programs, including training courses aligned with the company's appraisal process.
Provide input into marketing material, including print, electronic media, video, photo shoots, to effectively communicate product features and benefits.
Maintain regular contact with end-users to understand their needs and provide relevant information.
Relevant knowledge, skills and competencies
BSc degree (or equivalent) in Health Care is preferred.
Qualification as a medical professional with clinical treatment experience essential.
Minimum of 4 years Radiation Oncology clinical experience using Elekta products.
Must be self-motivated and able to interact well with others. Strong analytical, problem solving, and presentation skills is a key success in this position.
Excellent written, verbal and IT Communication skills.
Must be able to travel domestically and internationally up to ~35%.
This is a wish list. If you don’t yet tick all the boxes, we’ll get there together. We’re looking for team players, forward thinkers, and caring and daring colleagues who want to innovate and keep pioneering cancer care together with us.
What you’ll get
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
Group Income Protection
Private Medical Insurance
Pension
Dependants’ Pension
MyElektaBenefits
Introduction Bonus Scheme Policy
Holiday Purchase
Cycle to work scheme
Flexible working hours
Overtime Policy
Childcare Vouchers
Private Medical Insurance
Life Assurance
Long Service Awards
Retirement Policy
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.
Your Elekta contact For questions, please contact the responsible My Arvidsson at [email protected]. We do not accept applications through e-mail.We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
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