Call Centre/ Admin Assistant

Location

Barnstaple, Devon | United Kingdom

Job description

Call Centre / Admin Assistant

Location: Barnstaple, Devon

Working hours: Part Time – 3 days (Thursday, Friday & Sunday)

Salary: Up to £11.64

Benefits:

• Store Bonus
• Extra day off on your birthday
• Discounted hearing and eyecare benefits
• Enhanced sick pay
• Enhanced pay for family leave (Maternity/ Paternity etc)
• WeCare employee support service

Experience level: Previous Call Centre/ Receptionist/ Admin experience is desired for this role

At Specsavers, our Call Centre / Admin Assistants are essential in shaping the beginning of our Customer’s journey. 

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail, who has an organised approach & a willingness to help – a friendly and professional approach is essential. 

As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

• Answering all telephone calls in a prompt, clear and friendly manner 
• Transferring calls efficiently 
• Responding to customer enquiries
• Ensuring customer details are captured accurately when booking appointments 
• Optical administration
• Updating & filing records
• Processing invoices
• Sending out correspondence

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained. 

If you are interested, please click  Apply  as this vacancy will close once we have filled all available places.

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Job tags

Salary

£11.64 per hour