Location
Dudley, West Midlands | United Kingdom
Job description
General Information
Salutem Healthcare are committed to ensuring that the individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable.
We are innovative, solution focused and committed to doing the best we possibly can. Our services are different, are the best and embodies our core values, which are:
We are Supportive by promoting opportunities for everyone so they can reach their full potential.
We are very Ambitious to provide the best possible outcomes for the people who use our services.
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders.
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality. 
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences and we are committed to doing things better and setting the highest standards in what we do.
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders.
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities.
Job Description:
The role of a support worker is a pivotal role. One that is at the forefront of delivering great enabling care and support to vulnerable people. Every day will be different, and there will be challenges but the role will be rewarding.
We want to be the best, and this role is key in achieving this!
Key Responsibilities
Individual Outcome and Well Being
Within your defined service, ensure that you follow, deliver and participate in support planning which is:
Detailed and person centered support and enables everyone to become more independent and develop life skills. This must include choice in each area of support.
 Enables a proactive approach to the management of risks and that the individual is encouraged to take risks, which support personal growth in confidence and self esteem. 
Encourages the individual to establish and maintain relationships, with friends and families who they chose to have a friendship and relationship with as little or as often as they would like.  New friendships should be encouraged and facilitated 
Enables the individual to wake or go to bed when they choose 
Acknowledges and promotes diversity and is free from discrimination 
Is clear about the wishes and desires of the individual and has clear plans for what we are commissioned to deliver 
Meets the legal requirements of the Health and Social Care act, and any mainframe contract held with the commissioning body.  It should also demonstrate best practice. 
Supports and enables individuals to have robust health action plans, outcomes and are supported to maintain a healthy lifestyle.  This should include supporting the individual with health appointments etc. as required and the ability to benefit from regular exercise 
There are appropriate and meaningful ways to ensure communication is achieved throughout the service, but also within the individual’s circle of support.  This will include the completion of person-centered daily records and enabling the team to find creative ways of communicating i.e. easy read information 
Where there are complex needs and behaviors that may challenge there is a clear plan which you will follow, based on functional evidence. 
assist in the admission and transition of the people we, ensuring as far as possible that they are made to feel welcome, and to offer practical support during the settling in period. 
That there is a robust activity plan in place and that you follow for everyone which
 Identifies opportunities for development, training, education, employment, volunteering etc. 
That try’s new experiences- and gives people autonomy and control over the things they want to do and try 
That is flexible, and can be changed 
That has a robust approach to eating and drinking and that encourages the individual to be more independent, develop cooking skills and menu planning or be involved with your support.
That the enable the views of the individual are routinely sought through regular engagement with the individual by
Carrying out regular key-worker meetings
That people are supported with their medication through
 Ensuring there is a robust process for the ordering, receipt and storage of medication for your services, and that you administer medication in line with these. 
Being supported and encourage to self-administer medication where viable, using Salutem Policy and Procedures 
Ensures the individual is supported to have regular medication reviews with a pharmacist/Nurse as required, through linking with the SSW 
That the individuals are kept safe, and where possible free from harm. Where harm does occur that this is reported in line with the local safeguarding procedure, and in line with the regulator. This should be done with your team leader and locality manager
Accommodation and Environment
Within your service, and through linking with your Senior, Team Leader and Registered Manager ensure that
 The individual’s is supported to keep their home clean and safe, and that any issues around repairs are reported.  This will include you cleaning the property. 
Health and Safety polices, and procedures are followed, which in include Fire Safety 
The individuals have unrestricted access to cooking, cleaning and laundry facilities where viable 
We ensure that the people we support receive their mail un-opened and undamaged 
Ensure documentation for the people we support is stored safely
That you are delivering an outstanding level of Care and Support through
 Identifying opportunities to be better. To deliver better care and support and to be innovative 
Adhering to the use of Salutem Quality Assurance framework, systems and policies and procedures 
Work in a way that embodies our core values 
 Supportive 
Ambitious 
Loyal 
Unique 
Transparent 
Engaging 
Meaningful 
That trends, analysis and lessons learnt take place across the service.
That where incidents and accident occur in the service, that these are reported and managed in line
with our polices and procedure, and you participate in debrief.
Ensuring that the policies and procedures devised by the organization are followed and understood by yourself.
Effective use of resources, ensuring that best value is achieved.
Other Consideration
This is not an exhaustive list of duties, and not fully encompassing of the role. You may be required to complete other duties, as deemed appropriate by the organization
References
Health and Social Care Act 2004
Job tags
Salary