Business Administration Apprenticeship Level 3 - Operations
PHOTONIC UNIVERSE LTD
Location
Orpington, Greater London | United Kingdom
Job description
What you will do in your working day
As a Level 3 Business Administration Apprentice focusing on Operations, you'll be an integral part of our company's behind-the-scenes success. You'll get to work closely with our skilled team, learning how to handle various administrative tasks and processes that keep our company running smoothly.
Your key responsibilities may include:
- Processing incoming orders and submitting instructions to warehouses for dispatch of goods
- Booking couriers and organising dispatch of goods stored locally
- Dealing with customer requests via phone and email, including new orders and follow-up inquiries
- Resolving difficult situations with customers, such as missed or delayed deliveries, damages or other complaints
- Updating customers with tracking numbers and dispatch status for their orders
- Maintaining the database of customers and orders
- Updating the product catalogue, setting sales, promotions etc.
The training you will be getting
Business Administrator Level 3 Apprenticeship Standard:
- As our apprentice you will have your own personal tutor who will
meet with you via remote 1 to 1 sessions whilst you are based at our office at TMS House, Cray Avenue, Orpington, BR5 3QB. - The personal tutor will be available throughout the course to teach, monitor progress and prepare you for the end-point assessment (EPA) to obtain Business Administrator Level 3 qualification
- You will also carry out self-study using an online learning platform at least once a week
What to expect at the end of your apprenticeship
- Upon successful completion of the programme, you will be able to explore the possibility of a permanent position in our Operations Department
Job tags
Salary
£14k per annum
