Location
London | United Kingdom
Job description
Position: Sales Estimator
Salary: £30k per annum
Location: Twickenham
Hours: Full time, 5 days a week, hybrid
Main Duties:
*Maintaining, developing and managing customer relationships
*Cross and up-sell the company's full product range where possible, whilst keeping the best interests of the client in mind
*Working collaboratively with other departments and stakeholders to understand and meet the potential customers' needs
*Logging and maintaining all relevant customer and lead information in the CRM database
*Understanding key products and communicating the benefits and key attributes to potential clients
*Being aware of project cost implications and avoid any pricing pitfalls
*Working together with relevant stakeholders to resolve pricing, invoicing, credit, payment and/or shipping discrepancies for clients
*Dealing with questions, complaints and providing conflict resolution in a professional manner
*Preparing proposals within the quote model of a professional and detailed standard
*Ensuring that 'handovers' to the Operations department are of an excellent quality and complete with all required information
*Liaising with suppliers and obtaining competitive quotations
*Liaising with other departments, including Production, Logistics and Finance, to support with the successful completion of all projects
*Interacting with Sales Managers regarding client based tasks & market information
*Assisting the sales team if and when necessary should workloads permit to ease that of others
Required Skills:
- Ability to estimate projects from concept to quote completion and to understand drawings and bills of quantities
- Knowledge of a CRM or similar system
- A working understanding of our ERP system, Microsoft Dynamics Navision (desirable)
- Knowledge of AutoCAD and Microsoft Project (desirable)
- Ability to communicate effectively and liaise with clients, suppliers and internal departments such as Sales, Finance, Production and Logistics
- A friendly, outgoing nature - enjoying talking to customers on the phone is a must!
- A high level of proficiency in Microsoft Excel, Word and Outlook
- Strong organisational skills and the ability to multitask
- Excellent attention to detail and the ability to reply efficiently and without delay
- Effective communicator and team player
- Site survey skills and an understanding of the self-storage industry (desirable)
- You may be required to visit the site/store and to undertake a building survey of the clients key requirements as well as attend trade shows/fairs
If this role is of interest to you please do not hesitate to apply for immediate consideration.
*Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Job tags
Salary
£30k per annum
