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Location

Gateshead, Tyne and Wear | United Kingdom

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Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

0%

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

The Worldpay for Business New Business Customer Due Diligence team are responsible for assessing all new Worldpay for Business applications ensuring that we know who the customer is, how they operate and their ownership structure. This helps to protect FIS and the industry from financial crime, money laundering and terrorist financing. The team is highly commercialized balancing AML risk processes with fantastic customer experience. The team is award winning and known to deliver record levels of service.

What you will be doing

As part of the Specialised Due Diligence team, you will review high value, complex applications providing expert policy advice and be a face to commercial teams as well as liaison to internal risk, compliance, and legal teams.

We assess new business opportunities against our own internal policies along with all legal and regulatory requirements to ensure we know who our customers are and that we are confident they are a merchant we want to provide services to.

• Case manage new high value applications completing full CDD/EDD.
• Review escalated cases for second-eye checks, policy support and approval, in line with internal policies and external laws and regulations.
• Review application data and customer correspondence to validate and verify customer information against public records and assess against internal risk criteria.
• Review adverse screening checks on clients and undertake follow-up research as required.
• Manage personal workloads to ensure queues of work are dealt with in a timely manner.
• Able to investigate and resolve queries, including complex company structures in relation to KYC.
• Be a liaison between first line of defence and internal risk, compliance, and legal colleagues supporting the enablement journey.
• Support your peers with their queues on a needs must basis.
• Flex hours, with sufficient notice and when to appropriate, to support business and client needs.

What you bring:

As a member of our Specialised Customer Due Diligence Team, you will play a vital role in ensuring our KYC/CDD meets our policy and AML regulations. This role will incorporate an in-depth review of CDD/EDD to ensure it is in line within our risk appetite. In addition, you will provide approval or rational of findings to the wider compliance teams for review where required, in accordance with our policy and procedures.

You will work as part of a team ensure we board our customers as quickly as possible, whilst ensuring all internal policies, procedures and risk criteria are met. You will also be responsible for second eye checks of other members of the team’s work and complete Specialised Due Diligence on applications, reviewing escalated matches and high-risk reviews that require approval before boarding.

As the most senior member of the team, you will take responsibility to drive performance and great customer service across the clients needs and journey.

• Excellent Analytical Skills
• Superb diligence and an ability to apply creative problem-solving techniques and tools to compliance issues.
• Outstanding Judgement & Decision-Making skills with the ability to utilize various sources and types of information to conclude an investigation and make subjective decisions based on sound rational.
• Strives to get things right first time, every time
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
• Acts in a professional manner, with a positive and enthusiastic ‘can do’ attitude.
• Looks for efficiencies that could support your colleagues and business skills managing multiple tasks.
• Ability to work autonomously along with being a good team member.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Job tags

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Salary