Internal Communications Manager

Location

Newcastle upon Tyne | United Kingdom

Job description

Contract: Permanent

Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)

This is a hybrid working role, so you’ll need to be able to work from our Head Office one day per week.

Hours per week: 37

Salary: Up to £40,884 depending on experience

About the role

We’re excited to be looking for an Internal Communications Manager to join our PR and Communications team (which sits within the Brand, Communications and Partnerships directorate).

You’ll be joining a vibrant team of communication specialists with roles comprising of content and copywriting, PR and media, and external communications and events. The team exists to strengthen NCFE’s reputation and brand internally and externally through a programme of consistent, innovative and thought-leading communications. Through this, we also support the development of a truly connected and collaborative workforce of engaged colleagues .

This role will give you the opportunity to shape and implement our future internal communications, helping our employees feel informed and connected to our charitable purpose. You’ll be responsible for advising, guiding and introducing new practices to support with effective employee engagement, translating business requirements into exciting content for all colleagues. This will be achieved through newsletters, emails, intranet content, events and more – ultimately, we’re looking for an individual who will bring bucket loads of creativity to build on these existing channels and techniques!

How you’ll make an impact:

• Creating and delivering an internal communications strategy and engagement plan; recording and analysing all campaign and channel metrics to make continuous improvements.
• Organising and delivering effective, engaging and topical internal communications events.
• Collaborating with colleagues to identify, develop, and publish news and run internal campaigns, ensuring all colleagues are engaged and informed regardless of their geographical location or contract type.
• Sourcing, planning, editing and writing a range of high-quality content for a variety of internal communications platforms including newsletters, news articles, videos, webinars, intranet and Viva Engage.
• Line managing an Internal Communications and Events Executive, supporting them to deliver high performance in their role.

We’d love to hear from you if you offer the following:

• Excellent oral and written communication skills (including writing, editing and proofreading skills), using concise English.
• Ability to manage and produce communications to tight deadlines.
• Experience of planning and delivering multiple, concurrent projects and using a range of internal communications channels.
• Experience of effective management of an intranet and publication of key messages.
• Excellent interpersonal and relationship building skills to work with Communications, and People Services teams, as well as the confidence to deal with (and advise) senior exec.
• Creative skills and an innovative personality, willing to try new ideas and solve complex challenges.

You’ll have the opportunity to work with teams across the whole organisation at all levels – from People Services to Policy, from Innovation to Transformation. You’ll develop in other areas of communications by working with a mix of specialists in this area. There will be exposure of the projects you work on across the organisation, especially through the management and execution of key events.

Feeling inspired? Read the full Job Description

What will we offer you in return? 

You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:

• A minimum of 25 days annual leave, plus 8 bank holidays
• An additional 3 days off during the Christmas closure
• £200 personal development allowance annually
• £400 towards any NCFE accredited qualifications annually
• Two hours a month to spend on personal development
• Free learning resources on our in-house 'Learning to Grow' platform
• A flexible and hybrid approach to working
• Westfield Health Cash Plan worth up to the value of £635
• Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions   
• Doctor Line - same day appointments  
• Company Pension, employer’s contribution up to 9% when you contribute 3%
• Life Assurance (4 x basic salary)  

Shape real change with an NCFE career  

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website 

How to apply   

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Thursday 14 March 2024 

Interview Date: 27 March and 4-5 April 2024 

Equality, Diversity and Inclusion (EDI) statement

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard. 

Job tags

Salary

£40.88k per annum