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Location

Watford, Hertfordshire | United Kingdom

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Job description

Service Advisor
Watford
£28,000- OTE £45,000
Monday - Friday, 8 am - 6 pm, Saturdays 1 in 4, 8 am - 12 pm
OC14586

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Watford. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction and providing professional advice and support.

Company Benefits
• Access to our in-house training academy for everyone
• Access to The Volkswagen National Learning Centre for specific roles
• Electric Vehicle (EV) Training levels 1- 4 for specific roles
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service, and parts discounts
• Employee referral scheme
• Standard company benefits such as a pension, life assurance cover, competitive holidays, and cycle-to-work scheme

Service Advisor Responsibilities:
• Ensure the highest levels of customer service and satisfaction
• Ensure all customer enquiries are answered promptly and professionally
• Provide advice and support to customers regarding their vehicle
• Ensure all paperwork is completed accurately and efficiently
• Liaise with the workshop to ensure customer requirements are met
• Maintain a high standard of housekeeping
• Ensure all company processes and procedures are adhered to

Service Advisor Technical Skills:
• Excellent customer service skills
• Good communication and interpersonal skills
• Good administration skills
• Ability to work well under pressure
• Good time management
• Ability to use Microsoft Office Suite and other computer systems

Consultant – Yvonne Martin - Octane Recruitment
INDAS
Service Advisor
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

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Job tags

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Salary

£28k per annum