People Operations Manager

Location

Milton Keynes, Buckinghamshire | United Kingdom

Job description

Due to continued growth, we are currently looking for a People Operations Manager to join our Professional Services division - primarily responsible for managing a team of Aiimi Services Consultants and supporting their professional development. You will report directly to the Head of Aiimi Services and liaise with the Executive team, Senior Managers, Consultants & employees of Aiimi.

A day in the life of a People Operations Manager:

• Roles and responsibilities.
• Continuous professional development framework.
• Performance review framework.
• Mentorship guidelines.

Promote professional growth

• Assist in the evolution of the people procedures to ensure they reflect industry changes while retaining Aiimi’s core values.
• Contribute to shaping the learning and development dashboard and make recommendations for change.
• Set achievable development targets for consultants.
• Work with People Operations Manager(s) to refine and embed the professional development framework.
• Proactively engage with consultants
• Pro-actively and regularly engage with consultants on training and development matters.
• Work with Consultants and Apprentices to set and instil standards, with client expectations and Aiimi values and culture at their core.
• Build solid working relationships with Consultants and Apprentices; be a trusted conduit to the Aiimi Services Director and Head of Employee Engagement and Wellbeing on performance and wellbeing matters.

Performance management

• Deliver people management procedures, including a performance review framework.
• Where necessary, drive behavioural change across Aiimi and client boundaries.
• Support Aiimi mentors in their work with their mentees, ensuring consistent, timeous feedback is captured in the professional development framework.
• Pursue and nurture excellent performance among consultants and manage poor performance as necessary. Ensure comprehensive and timeous written records of.

Requirements

• A minimum of 3 years experience managing a team, including performance reviews, setting development goals and mentoring.
• Mentorship experience.
• Have excellent communication skills with experience, in creating and supporting change champions.
• Required to be an effective listener, focused on the voice of the colleague and to proactively gain insight into colleagues' motivations and sentiments.
• Be an ambassador for change, striving for consultants to feel change is being done for them, not to them.
• Awareness of market trends, competitor activity, products and services.
• Be aware of future workplace trends.
• Demonstrate a commitment to diversity, equity and inclusion.

Benefits

• 25 Days holiday (excluding bank holidays) – increasing by a day every 2 years.

• Flexible working.
• Promote training and personal development.
• Bi-annual company retreats.

Job tags

Salary