IT Support Technician Apprentice
SOFT EGG LTD
Location
Wokingham, Berkshire | United Kingdom
Job description
What you will do in your working day
- Identify root causes of recurring incidents
- Respond to, take ownership of and resolve tickets against SLA's
- Drive continuous improvements and deliver the best solutions
- Managing tasks and workload effectively
- Communicate with customers, in a clear understandable manner.
The training you will be getting
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Standard programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
What to expect at the end of your apprenticeship
- 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
- Additionally, there may be opportunities to undertake further apprenticeship training, at level 4, as many of our programs offer on-going development tracks.
Job tags
Salary
£18k per annum
