Service Care Solutions Ltd
Location
Shrewsbury, Shropshire | United Kingdom
Job description
Are you looking for a new challenge supporting the NHS?
Service Care Solutions are working with
The Shrewsbury and Telford Hospital NHS Trust to recruit a
Band 2 Telephonist to support the hospital communication team in the
Shrewsbury area.
The successful candidate will Liaise with all disciplines with and outside the hospital.
The contract duration is for
3 months with the likelihood of extension.
This is a
full-time placement with 37.5 hours available.
Part-time applications will also be considered.
Hours: Full / Part time hours available, 24/7 operating hours
Location: Shrewsbury
Pay: £10.42 - £11.00 p/h
Bonus: £150 Sign-Up Bonus
Job Purpose - Band 2 Telephonist The Switchboard Staff at the Hospital form an integral part of a dynamic, round-the-clock operation.
As frontline personnel, they operate within a carefully crafted rota system, ensuring 24/7 coverage.
Serving as the communication nerve centre of the hospital, Switchboard Staff members regularly interface with all hospital staff, playing a critical role in fostering effective connectivity.
Key Responsibilities - Operate a Mitel plus back-up system independently.
- Manage the bleep system, issuing and reprogramming bleeps in the absence of the Supervisor.
- Assist with telephone inquiries from Trust members, the public, GP's, Hospitals, and other organizations.
- Be knowledgeable and competent in handling emergency calls/alarms.
- Monitor audible alarms, informing appropriate staff when activated.
- Attend mandatory training courses.
- Issue swipe cards for locums/medical students and record.
- Advise disciplines calling for key collection, though no responsibility is assumed.
- Work collaboratively to ensure the smooth running of the department.
- Night duty staff responsible for maintaining appropriate duties and actions for smooth telephone service operation.
Desirable - Experience with Mitel System
- Experience with Stanley Blick Paging system
- Knowledge of medical terminology
Benefits - Exceptional referral bonuses
- Specialists mental health consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- Ltd & PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
- FREE DBS disclosures provided via fast track online services
- FREE Occupational Health Check and Immunisations
Are you happy with your current agency?- £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
- £150 Welcome Bonus - Paid after completion of 150 hours in your new placement.
- £250 Referral Bonus - Simply refer your friend. If they get the role, we'll give you £250. That's £1000 if you refer 4 friends.
Job tags
Salary
