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Location

Chippenham, Cambridgeshire | United Kingdom

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Job description

Job Description

Job Title: 2nd Line Support Engineer

Location: Chippenham (3 days in the office, 2 days remote)

Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Chippenham, playing a crucial role in supporting our clients both via cloud and on-premises solutions.

Responsibilities:

Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments.

 

Active Directory Mastery: Proficient in troubleshooting, configuring, and administering Active Directory, including group policies, backups, and domain controllers.

 

O365 Proficiency: Deploy Intune, manage SharePoint, set rules, and troubleshoot Exchange to ensure seamless operations.

 

Client Support: Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly.

 

Requirements:

Proven experience in 2nd Line Support roles.

Strong expertise in Hyper-V and VMware technologies.

In-depth knowledge of Active Directory, including group policies, backups, and domain controllers.

Proficient in O365, with the ability to deploy Intune, manage SharePoint, and troubleshoot Exchange.

Excellent troubleshooting and problem-solving skills.

Effective communication skills for providing top-notch client support.

Ability to work collaboratively and independently.

Flexible to work 3 days in the office and 2 days remotely.

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Job tags

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Salary

£30k - £37k per annum