Supplier Operations Executive

Location

Horsham, West Sussex | United Kingdom

Job description

Join us as a vital player in our team as a Supplier Operations Executive (internally known as Tactical Buyer and Expeditor). Your role will be pivotal in ensuring the seamless delivery of customer demands by overseeing crucial supplier accounts within the repair cycle.

This position is designed to drive the Procurement Strategy within the repair management domain, aligning with the specific needs of customers such as easyJet, Aer Lingus, and Power by the Hour contracts.

Collaborating with both internal and external partners, you will take charge of the entire repair cycle to guarantee on-time delivery, catering to diverse customer requirements. Be the force behind exceeding KPIs and ensuring a smooth operation. Elevate your career with us!

Your day-to-day duties

• Building relationships and working with your portfolio of Suppliers
• Processing repair orders via conference calls & status reports with Suppliers
• Negotiating a reduction on repair shop quotations when required
• Performing to KPIs, Supplier and Customer contract terms
• Expediting of business-critical components
• Monitoring Supplier performance through the use of bespoke data systems and tools
• Improving Supplier performance through working with internal stakeholders to support the root cause & corrective action process
• Identify and resolve any issues that may impact the business-as-usual operation
• Carrying out any other job-related duties as deemed necessary by the Team Leader or Head of TB&E

Our person specification below is by no means exhaustive, and we would like to hear from you if you are interested in the role or in joining AJW Group, despite whether you meet all of our requirements. We will provide training to ensure your success and growth at AJW Group. We welcome informal conversations before deciding to apply, please direct your request for a pre-application call to [email protected] .

To be successful in the role, you will bring:-

• Good administrative skills gained within an office environment
• Ability to use Microsoft Outlook and Excel
• Proven ability in customer service to aid delivery through relationship management
• Strong problem-solving skills and ability to use own initiative in a busy environment
• Excellent verbal and written communication skills at all levels
• Ability to multi-task, prioritise, and meet deadlines and KPIs
• Organisational and time management skills
• Numerate, accurate with good attention to detail
• Adapts well to change within a fast-paced environment

What's in it for you?

Enjoy a monthly team fun budget and support community causes through charity events. Join our vibrant social scene with company-run events and experience a stunning work environment at our state-of-the-art HQ, complete with an onsite gym, bike-for-work scheme, delicious restaurant, discretionary bonus, healthcare, and Perkbox benefits.

Not local to our state-of-the-art HQ? Don't worry. Relocation support packages are available to make your move to the area easier.

This role will work on a hybrid working pattern.

‍ ‍ Inclusive recruitment process; let us know about any reasonable adjustments needed.

AJW Group promotes diversity and equal opportunities.

DBS background check may be required for successful candidates.

See for yourself what it's like to work at AJW Group:

AJW Group is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.

To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’s and will not be responsible for any fees related to unsolicited CVs.

Job tags

Salary