Mortgage Administrator

Location

Chelmsford, Essex | United Kingdom

Job description

Think Business Loans - Part of the Bionic Group
Job Title: Mortgage Administrator
Salary: £25,000 + quarterly bonus (OTE 30K)
Location: Chelmsford office

Who are we?

We are Bionic, the UK’s leading business comparison and switching service, aiming to make running a small business easier and earn loyalty from British businesses. Combining human service with smart technology and data, we match business owners with the best deals on essentials such as energy, connectivity, insurance, and finance.

As part of the Bionic group, Think Business Loans is the finance arm of Bionic and is the UK’s leading finance broker for small and medium-sized businesses, offering innovative alternative finance solutions so businesses can find the finance they need, to grow and reach their goals.

With over £150m in funding provided to 2,000+ businesses each year, we have built a reputation for in the market, and over the past 12 months, we have been gearing up for growth. To support our growth, we have expanded our team, streamlined our processes, and established partnerships, including a successful launch with Money Supermarket.

Requirements

About the role:

We are currently seeking a Mortgage Administrator to join our Operations team. As a Mortgage Administrator, your responsibilities will include overseeing the entire life cycle of commercial mortgage applications, from submission to completion. This role involves maintaining regular communication with lenders and conveyancers to obtain timely updates on customer applications, and promptly addressing any related requests. Additionally, you will be responsible for informing all relevant parties about the application's progress and documenting all actions in the system.

Day to day you will be: 

• Reporting to the Head of Secured Lending.
• Managing a pipeline of mortgage applications, ensuring good customer outcomes by following all processes from submission to completion.
• Keeping customers updated, and taking necessary actions to conclude their applications in a timely manner.
• Building collaborative working relationships with mortgage brokers, colleagues, lenders, and conveyancers to deliver great customer outcomes.
• Ensuring all systems are updated throughout the mortgage and/or protection transaction.
• Following all internal and regulatory processes to maintain compliance.
• Providing periodic reports to Senior Management, and updating them on the pipeline and progress of all live deals.

About you: 

• Experience in mortgage administration, with commercial experience being a plus.
• Previous experience working in a fast-paced business environment is required.
• Strong time management, attention to detail, and multitasking skills are necessary.
• Proficiency in using Outlook, Word, and Excel
• The ideal candidate should be ambitious, approachable, and target-driven, constantly striving to achieve and exceed goals.
• Confidence, a can-do attitude, and strong organisational skills are essential for success in this role.

Benefits

The successful candidate will be offered:

• 22 days annual leave + office closure between Christmas and New Year & extra day off per year of service
• Life Assurance to the value of 2x basic Salary
• Additional days off for wedding (2 days upon joining)
• Salary Sacrifice Pension
• 2 extra days off per year – family/religious leave and charity leave
• Ability to buy/sell holiday
• Multiple monthly schemes and incentives
• Ongoing opportunities to progress your career across the business
• Well-being benefits

We are really proud of the recent awards we have won:

• NACFB SME Champion Award – 2022
• NACFB Digital Broker of the Year – 2022

Read our reviews on TrustPilot here!

Job tags

Salary

£25k per annum