IT Technician Support Apprentice VAUGHAN DATA SYSTEMS LTD

Location

Stoke Prior, Worcestershire | United Kingdom

Job description

What you will do in your working day

Vaughan Data Systems have a long standing reputation for recruiting, training and retaining apprentices. 

As IT Support apprentice you will assist with:

· Supporting the IT engineer

· Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems

· Providing remote support to clients for Microsoft platforms

· Fixing, preparing and replacing hardware for clients

· Supporting with installing and configuring computer systems

· Diagnosing hardware and software issues

· Troubleshooting system and network problems, as well as diagnosing and solving problems

· Logging calls and ensuring management of database

The training you will be getting

Information Communication Technician Level 3 Apprenticeship Standard:

· Qualification together with on site training by the employer.

· For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)

Knowledge Areas Include:

· Hardware and Networking

· Software and Security

· ICT Administration

What to expect at the end of your apprenticeship

There are excellent progression routes within the company upon completion of the Apprenticeship, together with the possibility of progressing onto the next level Apprenticeship for the right candidate.

· There is an opportunity to progress on to a Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.

Job tags

Salary

£12.48k per annum