NHS Jobs
Location
Bristol | United Kingdom
Job description
To have an understanding of waiting lists to provide cover when band 4 on leave To adhere to the Trust Patient Access Policy at all times To ensure that the Lead administrator is made aware of any instances when the Policy cannot be adhered to. To use as required all menus and procedures with regard to Careflow To assist with all tasks associated with appointments for patients attending the Pain Management outpatients and group sessions from the day they are entered onto the waiting list through to the day of appointment. To assist that clinic slots are fully utilised. To respond to all telephone enquiries, referring to wider multi-disciplinary team where appropriate. To liaise with multi professional hospital teams To provide support to admin colleagues as appropriate To ensure that records are kept accurately and assist with statistical information collection as and when required. To assist the lead administrator with a range of administrative and clerical duties. To be fully aware of the Trust Complaints Procedure. To receive patients, relatives, and visitors into the department if necessary
Job tags
Salary
£22.82k - £24.34k per annum
