Mj Quinn Integrated Services Ltd
Location
Liverpool | United Kingdom
Job description
Salary | £38,000 per annum
Working Hours – 8:00- 16:30 (Monday- Friday)
Here at MJ Quinn, we are looking to recruit an Operations Supervisor to their exciting and growing organisation.
Who is MJ Quinn
MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do.
About the role
The Operations Supervisor will take on a role of responsibility, overseeing a team of Field Technicians to ensure they are trained and guided. The successful candidate will take on a role of responsibility, overseeing a team of Field Technicians to ensure they are trained and guided. They will be a committed individual who are strong minded, and with an aptitude for developing their own skillset as well as that of others. If you are Electrically or mechanically minded professional with extensive leadership qualities of service delivery and experience within the Facilities Management sector apply now for an immediate response
Your role will include:
- Undertaking structured review of skills and performance across all technicians’ disciplines.
- Continual review and audit of technicians working practices, ethics, customer skills and communication.
- Preparation of individual training plans based on development needs.
- Regular site-based audits within a defined region.
- PPE, plant, equipment, vehicle, & stock checks.
- Audits of company and customer specific documentation.
- Maintaining and enhancing communication across multiple office locations.
- General regional office-based assistance where required.
- General estimating assistance where required.
- Technical support with customer / site escalations.
- Attending training sessions and then cascading content to technicians (Train the Trainer qualification beneficial).
- Research, review and propose any other training that could add value to the team. • Review of technician’s performance and focus areas.
- IT support / training relating to tablet PC applications, mobile solutions, and customer interfaces.
- To plan and control all overtime, call out rota and annual leave cover for engineers ensuring 24/7 cover is provided, ensuring adequate cover is always in place.
Experience:
- Experience in training, supporting and mentoring technicians.
- Ideally have worked and managed engineers within a facilities Management background.
- Minimum of 5 years’ experience managing engineers
- Ideally you would have served in at least one or two trades including Gas, Electrical or Air conditioning.
- Positive, professional attitude with the ability to understand and disseminate technical information clearly and effectively.
- Ability to work without supervision and always use initiative.
- Excellent communication skills
- A Full UK Driving licence with no more than 6 penalty points and no bans within the last 12 months
Benefits:
- 33 days holiday
- Medicash Scheme
- Pension Scheme
- Gym & Retail Discounts
- X2 Life Assurance
- Cycle to work scheme
- Company vehicle
If you’re looking for a new challenge and want to join a dynamic company, we want to hear from you!
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Job tags
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