Location
Shipley, West Yorkshire | United Kingdom
Job description
Advert
Are you ready to make an impact?
We're seeking a dynamic individual to join our call centre team, providing essential admin support and ensuring our customers receive top-notch service.
What’s in it for you:
- £23,000 per annum
- Excellent working culture
- Long term, secure employment
- Flexible working hours
- Access to lots of training and support
- Free onsite parking
- 2 free drinks out of the vending machine a day
- Sickness scheme
About the client:
From their start in 1893 to today, they've evolved into a trusted name. Formerly makers of labor-saving trucks, they're now UK leaders in industrial equipment sales. With 45,000+ quality products and tailored options, they ensure every workplace runs smoothly. Enjoy over 130 years of expertise, quality, and free next day delivery on all stock lines.
As part of our team, you'll:
- Work closely with Call Centre staff to provide admin support - updating customer records and ensuring their needs are met
- Liaise with customers and suppliers to ensure satisfaction
- Demonstrate commercial awareness and problem-solving skills
- Coordinate customer and supplier communication for sales inquiries
- Apply sales margins and discounts appropriately
- Liaise with sales personnel for quotation follow-ups
- Handle miscellaneous duties including data entry
- Ensure accuracy and quality of service, high levels of internal communication and efficient management of internal action notes
About you:
- Previous office and admin experience preferred, with data entry exposure a plus
- Strong interpersonal skills
- Accurate data entry ability
- Prioritization skills
- Good administration and computer literacy
- Excellent telephone manner
Ready to take the next step in your career? Apply now and become part of a vibrant team! 🌟
For further information, please contact Honza Reed on 07887 604987 or [email protected], or apply online via our website.
Job tags
Salary
£23k per annum
