Customer Service Advisors

Location

Peterlee, County Durham | United Kingdom

Job description

We're currently recruiting Customer Service Advisors to join our Team at our Contact Centre in Peterlee.

Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, salary increases with the more you learn and up to 25 days per annum paid leave.

We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.

As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!

What do we need from you:

Excellent customer service skills
Excellent communication skills both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Be able to multi-task in a fast-paced environment

What we offer you in return:

Monday to Friday working
23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
A further paid day to volunteer for a charity of your choice
Competency framework - the more you learn, the more you earn!
Medicash Cover - look after you and your family by providing a range of positive health care benefits
Contributory Pension Plan
Cycle to Work Scheme
Life Assurance cover
The ability to purchase shares in a successful global company at a discounted rate
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Job tags

Salary

£25k per annum