Apetito
Location
Trowbridge, Wiltshire | United Kingdom
Job description
The Role and Team
Working as part of the finance administration team you will undertake a wide range of duties extending into different areas of the finance function and will be supported with on the job training for new roles and responsibilities.
This role supports functions of the purchase ledger, credit control, accounts payable and accounts receivable departments. You will work mainly on SAP, Softco and Microsoft.
This is an ideal position for someone looking to increase their general knowledge and understanding of the working practises of a busy finance department without restricting themselves to any particular area of finance and accounting.
This is a full time position of 37.5 hours per week, working 8:30am to 5:00pm Monday to Friday with a one hour lunch break.
We are also able to consider AAT and CIMA training support for those wanting to gain professional qualifications.
You will work from our Trowbridge head-office at least 3 days a week, with the option to work from home up to 2 days per week- once fully trained and competent to work independently.
Who we are
We’re the leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.
We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.
Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care.
We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.
In addition to your salary you will receive a comprehensive training program, 25 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free car parking, subsidised staff restaurant, free turkey (or voucher) at Christmas and much more!
- Undertaking all aspects of the day to day administration of the Sales Ledger.
- Updating and confirming all deliveries made to ensure that the invoices issued to customers accurately reflect the goods delivered.
- Issuing credit notes and subsequent invoices to correct any billing errors.
- Administering the various meals on wheels contract delivered across the UK by apetito and Wiltshire Farm Foods.
- Collecting and allocating various credit card payments from our customers.
- Providing organized and structured management data to our customers and other departments within the company.
- Work in partnership with our customers and other internal departments to ensure that any issues arising from the invoices issued are resolved to the satisfaction of the customer in a timely manner.
- Responding to emails and telephone calls from our customers, answering their enquiries and providing any information requested in a reasonable and timely manner.
- Utilising various software packages and processes to ensure that all anti-fraud measures are carried out to the highest standards.
- Any other duties commensurate with the level of salary.
Essential:
- Team Player - able to work as part of a team taking time to understand your role and how you can assist other members of the team.
- Upholds principles and values - delivers expected results whilst maintaining the highest standards, always ensuring internal procedures are followed.
- Communicating - able to communicate clearly and fluently at all levels and express your opinion in a clear and constructive manner.
- Planning and organisation - must be able to plan and organise daily/weekly tasks, prioritise appropriately and ensure all tasks are completed in a timely manner.
- Delivering results and meeting customer expectations - bringing together all required qualities to deliver results whilst exceeding the expectations of both internal and external customers.
- Building relationships - able to build strong relationships with both internal and external customers.
- GCSE (or equivalent) Maths and English.
- Previous experience of working within an office environment.
- Previous experience of dealing with customers in both written and verbal formats.
- Good working knowledge of Microsoft Excel, Word, Access and Outlook packages.
- Able to demonstrate a high degree of accuracy.
Desirable:
- Adaptable to change - adapts to changes quickly and positively, accepts new ideas and looks for the positives in new situations.
- Learning and development - makes use of day to day experiences to further their understanding of the role and looks to gain relevant training where possible.
- Flexibility - adopts a flexible approach to working in order to cope with day to day setbacks and obstacles whilst maintaining a positive outlook during periods of high pressure.
- Analytical - capable of analysing all forms of data including numerical and verbal in order to reach rational judgements from the information received. Able to form workable solutions to tasks and problems.
- Business studies or finance qualification.
- Part or fully AAT qualified.
- Previous experience of working within a finance administration role.
- Experience of working with SAP accounting packages.
- Ability to use Microsoft Word, Excel and Access to an advanced level.
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