NFU Mutual
Location
Ashford, Kent | United Kingdom
Job description
Region: South East
Location: Ashford
Job reference: ANEE01269
Senior Insurance Sales Executive (Mid and Complex Corporate)
Competitive Salary (dependant on experience)
Full Time position
Permanent Contract
Location: Ashford
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the Agency’s business strategy of significant growth in the commercial sector by building effective relationships, delivering on commercial sales targets, and ensuring customers receive the highest level of customer service by providing a compliant and appropriate insurance and risk management programme.
- Acquire and maintain knowledge of NFU Mutual and National Intermediary Services (NIS) products.
- Proactively contribute to the building of our new business sales pipeline and build and develop relationships with prospects.
- Deliver sales targets by planning, developing, and delivering sales opportunities.
- Review, design and advise mid-corporate and complex corporate clients on their insurance portfolios to ensure that the policy is providing peace of mind to the client.
- Positively impact sales through identifying and securing upsell and cross sales opportunities (including our financial services and risk management services).
- Plan and implement effective sales and marketing initiatives.
- Build long term relationships with our broker arm (NIS), to become agency expert in insurance lines that are not underwritten by the NFU Mutual.
- Coach and develop other commercially licensed sellers within the agency.
- Produce up-to-date records for every customer interaction and contact, ensuring all notes are captured clearly, accurately, and timely.
- Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on commitments, meeting their needs, and exceeding expectations.
- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.
- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.
- Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.
Essential:
- Proven track record in highly driven and ambitious targeted sales role.
- Proven track record in advising commercial customers on their insurance needs
- Proven track record delivering excellent customer service
- Effective and professional verbal and written communication skills
- Excellent attention to detail and organisational skills
- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems
- Good maths and problem-solving skills
- Able to manage own workload and able to work effectively under pressure
- Great team working and ability to build effective relationships through positive behaviours, honesty, and integrity.
- Focus on continuous improvement, able to use own initiative
- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence
- Desire to be the best, openness to personal development, learning new skills
- Own transport & full UK driving licence
Desirable:
- Knowledge of NFU Mutual products/ NFU Mutual product licences
- Proven track record in advising large / corporate commercial customers on their insurance needs
- General insurance qualifications e.g., Cert. CII or Dip. CII (or equivalent qualifications)
- Experience using Microsoft Dynamics
- Knowledge of/connection to farming/rural/estates sector
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year career plan and potential to complete CII qualifications.
Benefits• 26 days annual leave plus bank holidays
• Birthday day off in addition to annual leave
• Option to buy/sell 5 days holiday per year
• Health Cash Plan
• Death in Service
• Pension
• Free Parking at all our offices
• Team lunch provided once a month
• Team social events twice a year
• Monthly 1-2-1s to support you
• Bi-annual reviews
Please apply in writing with CV and covering letter to: [email protected]
Closing date for all applications: Sunday 3 March 2024.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
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