MASH Officer

Location

Northampton, Northamptonshire | United Kingdom

Job description

MASH Officer

Service care Solution are currently recruiting for a MASH Officer in Northampton, with Northamptonshire Children's Trust.

The MASH Officer will receive and handle all initial Children's Safeguarding and Children's Social Care contacts and queries entering the Multi-Agency Safeguarding Hub (MASH) via telephone and written communication.

Main Responsibilities

As a MASH Officer, some of your responsibilities will be:

• To deal effectively with enquiries across all channels from members of the public, customers, services users, internal departments and professionals from other agencies (e.g. schools, health, and police).
• Obtaining comprehensive detail from referrers to gather the most relevant information about concerns for a child/children at the first point of contact.
• To provide advice, guidance and prompt, high quality responses to all child enquiries, and signpost callers to the most appropriate services when support is required, in a consistent and highly professional manner to ensure individuals and agencies that contact the MASH are satisfied with the service provided.
• To ensure appropriate contacts are swiftly and accurately progressed to relevant Decision makers for triage and named partner representatives for requests for information within the set MASH rag rating timescales

Requirements:

• GCSE level or equivalent qualification
• Understanding of the relevant legislation and guidance relating to Safeguarding children.
• Full Enhanced DBS

Working with Service Care Solutions comes with many benefits, including -

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week
• Hybrid Working

Loyalty bonus & refer a friend Scheme

If you are interested in the MASH Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email [email protected]

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary

£15.16 per hour