Apprentice Business Administrator - University of Oxford IT Services -April 2024 start - £22,631 pa University of Oxford

Location

Italy | United Kingdom

Job description

What you will do in your working day

The role:

You will work as an Apprentice Business Administrator. You will be required to complete a 2-year training programme that will cover all aspects of the role and will be delivered through in-house training, as well as day-release or other distance learning methods delivered by Abingdon & Witney College.

You will complete and achieve a Business Administration Level 3 apprenticeship qualification which is within the Business and
Administration Sector. College attendance and successful completion of these studies is an essential requirement of this apprenticeship.

The successful candidate will have an aptitude for business administration. Through this appointment they will gain a practical insight into the Office management, Human Resource function and
Communications at the IT Services Department and the administration required to support employees and the business. The HR department is a critical function and provides professional services to a wide variety of employees, key stakeholders and external clients to facilitate the delivery of the Department’s objectives.

The successful applicant will work very closely with the HR Team and the Estates team to provide administrative support to the Department.

Responsibilities

As part of the apprenticeship, full training will be provided throughout and responsibilities include:

• Respond to basic enquiries and redirect them as appropriate
• Act as first point of contact for enquiries from employees, line managers and the general public by telephone, email and face to face, answering straightforward questions on the administration of
  General Office and HR processes or recruitment campaigns or redirecting queries as appropriate
• Provide administrative support for the HR team/Comms Team and Estates Team
• Assist in maintaining mailing lists and/or contact databases, and coordinating the distribution of communications to the appropriate internal and external audience
• Assist with the organisation of events, for example researching venues, arranging catering, etc.
• Compile and collate information
• Update databases and assist in maintaining records
• With support, assess building support requests and direct them to appropriate teams
• Assist with monitoring and maintenance of stationery and refreshment supplies
• Learn to cover for reception staff as and when required
• Draft documents, word process updates for handbooks and the website
• Carry out general office duties including photocopying and filing papers
• Help the communications team with organising materials and venues for meetings or events
• Liaise with other departments as necessary
• Any additional tasks that fall within your competency as directed

The training you will be getting

Duration:

• 15 months practical training period, plus 3 months for End Point Assessment

Delivery model:

• Work-based training with your employer
• 10 days Business Professionals training at college 
• Approximately 12 on-site assessment visits per year
• Level 2 Functional Skills in maths and English (7 days at college for each, if required)
• Off the job training will count for at least 6 hours per week of an apprentice’s time at work

Qualifications included:

• Level 2 Functional Skills in English and maths (if required)
• Level 3 Business Administrator apprenticeship standard

End Point Assessment:

• Knowledge test
• Portfolio based interview
• Project/improvement presentation

What to expect at the end of your apprenticeship

• Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career

Job tags

Salary

£22.63k per annum