Commercial Support Administrator

Location

Kings Hill, Kent | United Kingdom

Job description

Come and join the leading #avoexperts 🥑

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts , and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We’re looking for a Commercial Support Administrator to join our team in Kings Hill, Kent

Our Commercial Support Administrator role offers an exciting opportunity to play a vital role in our growing Wholesale team. You'll contribute to the success of our fresh produce sales by assisting with various tasks, from processing orders and managing supply chains to building strong customer relationships. This role is ideal for individuals with a strong work ethic, organizational skills, and a desire to learn.

Responsibilities include:

• Support the Wholesale team through assisting with daily operations, ensuring efficient customer service, and maintaining accurate order processing.
• Maintain data integrity in sales management and inventory records, ensuring meticulous record-keeping, and conducting error checks.
• Communicating with customers via email and phone.
• Processing orders and invoices accurately and efficiently.
• Manage the supply chain by maintaining inventory accuracy, and coordinating product delivery.
• Build rapport with assigned wholesale accounts and providing solutions to their needs.
• Resolve customer inquiries promptly and professionally.
• Assist the sales team with administrative tasks and contributing to data analysis for sales support.

Requirements

Essential

• Excellent attention to detail
• A strong work ethic and willingness to learn
• Strong computer skills
• Proficient in Microsoft Excel including data entry and formula creation
• Excellent organisation skills, with the ability to prioritise, manage multiple tasks effectively and meet deadlines
• Strong communication and interpersonal skills
• The ability to quickly build rapport with customers and internal stakeholders

Desirable

• Knowledge of the fresh fruit or supply chain industry
• Prior experience working within an administrative support function
• Prior experience in a customer facing position

Benefits

• Hybrid working,
• 25 days holiday, plus bank holidays,
• State of the art office with fresh fruit, bean-to-cup coffee & avocado ice-cream,
• Free on-site parking,
• Company pension scheme,
• Medicash cash plan,
• Private medical insurance,
• Christmas hampers & a Christmas party,
• Sausage roll Thursday & pizza lunch days.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Job tags

Salary