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Location

Harlow, Essex | United Kingdom

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Job description

German speaking Client Success Executive

Job Reference: P93445

Date Posted: 7 March 2024

Recruiter: The Language Business

Location: Harlow, Essex

Remote Working: Some remote working possible

Salary: £28,000

Bonus/Benefits: Excellent benefits

Sector: Admin, Secretarial & PA, Customer Service

Language(s): German

Work Hours: Full Time

Contact: Jonathan Grimes

Email: [email protected]

Telephone: 020 8503 7766

Job Description

We have a new job opportunity for a German speaking Client Success Executive to join a very successful eCommerce company with an extensive, specialist product range that is available on all digital shopping platforms across the world. 

Language requirements for the job 
Fluency in German & English is essential

Location of the job 
Hybrid role, office & remote. Office location is the town of Harlow, Essex ( 30 minutes NE of London). 3 days a week in the office, 2 days remote (after probation) 

Company background
Our client is a very well established successful eCommerce company with an extensive, specialist product range that is available on all digital shopping platforms (Amazon, eBay, Google Shopping etc) across the world. 

Job responsibilities of the German speaking eCommerce Executive
As part of their global, multilingual sales and marketing team, your role as German speaking Client Success Executive will mostly be to develop and grow key client account and identify and grow new business opportunities.

Your job will typically cover the following duties and responsibilities: 

Manage the full client relationship and complete sales process (including generating leads, educating clients to the products and creating new customers

Identify and realise new business opportunities across a wide range of sectors

Proactively contact potential clients to self-generate your own pipeline opportunities

Manage and grow a database of prospect clients and new customers

Work with the Client Success team in creating strategies to successfully reach new business opportunities

Building relationships with new clients, gauging their needs, the competition within their industry and their positioning

Maintaining and developing relationships with our current key accounts

Actively promoting the brand and providing excellent customer service at all times

Maintaining customer accounts and records of sales

The successful candidate background 

Fluency in German & English is essential

Proven working experience of sales or client services / client support ideally within ecommerce

Proven track record of sales closing

Motivated by goals and targets

Excellent customer service skills

Strong communication skills, both written and verbal to ensure professional interactions with both internal and external stakeholders

To assist the customer service team as and when required

Salary, benefits and working hours 
£28,000. Monday – Friday 8.15am – 4.45pm. 

To be considered for this exceptional opportunity, please apply and forward a copy of your up-to-date CV.

Contact: Jonathan Grimes

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Job tags

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Salary

£28k per annum