IAC Group
Location
Liverpool | United Kingdom
Job description
Main purpose of the job:
Ensure continuous operation of the company's I.T. systems, supervising the ICT infrastructure and support software development and training.
Main objectives and results:
Be engaged in formulation and implementation of the Group and Regional IT Technical strategy.
Responsible for all aspects of IT technical management, technical assets including LAN, Servers, Domain, Shop Floor Systems, ERP Systems, Power B2O Sequence Systems and escalation process.
Responsible to lead and communicate within their skill set to their fellow IT Technical professionals within the business to ensure that goals, budgets, and policies are understood and meet the business needs.
Responsible to coach and appraise the present organisation to become lean, agile, and competitive.
Ensure the assets (Hardware & Software) are managed, maintained, and utilised to maximise the productivity of the business.
As a key member of the IT team, you will be expected to play a lead and co-ordinating role in pulling together all key functions, under the continuous improvement banner and bring a new and different level of thinking to the IT function.
Responsibilities
Develop, prepare, and monitor projects within skill set.
Maintain the level of technical knowledge within skill set and meet the level of expertise needed within the business.
Consult on technical processes within the IT Group -
Desktop/Laptop Hardware (Installation/Configuration)
Printers (Workgroup/Desktop/Label)
Microsoft Windows Server Technologies
Microsoft SQL Server 2008 and above.
Microsoft Desktop Environment (Windows/Office)
Power B2O Sequence Systems
ERP Systems Support
Shop Floor Systems Support.
Server Hardware (Installation/Configuration/Administration)
Storage Technologies (RAID/SAN/NAS)
Backup solutions (VEEAM and Wasabi Cloud)
Network support (Switches/Routers)
Wireless technologies (Wi-Fi Access points/Portable Scanners)
Security systems (Door Access Control/Cameras)
Project management
Be able and available to cover any operations shift when/if required.
Adhere to policies and create regional procedures.
Maintain change control process.
Facilitate improved understanding of IT methods throughout the business.
Contacts- interface with (internal / external) all customers and suppliers at all levels when required.
PLEASE NOTE THAT THIS WILL BE A SHIFT BASED ROLE ON A WEEKLY ROTATING PATTERN OF EARLIES (06.00 - 14.15 Mon - Thurs, 06.00 - 11.00 Fri) & LATES (14.15 - 23.30 Mon - Thurs)
Quality
Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions will be subject to continual development.
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