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Customer Service


Search Consultancy LTD


Location

Manchester | United Kingdom


Job description

Join Our Team as a Customer Service/Renewals Advisor in Manchester!

Job Title: Customer Service/Renewals Advisor
Location: Manchester
Salary: £24,000 per annum + up to £4,000 bonus!

Monday to Friday - No Weekends!

Are you passionate about providing outstanding customer service? Do you thrive in a supportive work environment? Look no further - your dream opportunity awaits!

We prioritise our team members and are proud to have one of the lowest turnover rates in Manchester. Join us as a customer service executive and become a crucial part of our success story! We're a nationwide company collaborating with some of the world's most renowned brands, and we want you to contribute to our excellence here in Manchester.

Why Join Us?

✨ Uncapped Bonus: Your efforts are truly valued and rewarded.
✨ Generous Holiday Package: Enjoy 25 days of well-deserved time off.
✨ Holiday Buy/Sell Scheme: Tailor your holidays to suit your needs.
✨ Pension Plan: Secure your future with our comprehensive pension scheme.
✨ Life Assurance: We care about your well-being.

What to Expect:

As a Customer Service/Renewals Advisor in our opulent Manchester city centre offices, you'll be at the forefront of delivering exceptional service to our valued customers. Our team is more than just colleagues; it's a supportive family. With excellent transportation links and a vibrant atmosphere, our workplace is where your career will thrive.

Key Responsibilities:

* Customer Focus: Provide exceptional service that exceeds customer expectations.
* Target Achievement: Strive to meet and surpass agreed-upon targets.
* Communication Mastery: Build strong rapport with customers over the phone.
* Dynamic Environment: Thrive in a fast-paced, exciting workplace.

What We Look For:

* Experience: Previous experience in a customer-focused environment.
* Phone Skills: Ideally, you've honed your customer service skills over the phone.
* Adaptability: Navigate a fast-paced environment with ease.
* Communication Prowess: Excellent verbal and written communication skills.

How to Apply:

If you're ready to take your career to new heights and contribute to a dynamic team, submit your up-to-date CV now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.


Job tags

Full timeCity centreHoliday workWorking Monday to Friday


Salary

£23k - £30k per annum

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