NHS Jobs
Location
Tamworth, Staffordshire | United Kingdom
Job description
The post-holder will provide a comprehensive and highly efficient administration and secretarial support service. To communicate effectively with patients / carers regarding appointment and treatment related matters The post-holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the practice. Job Responsibilities: To provide administrative support within the practice including typing letters, reports, patient referrals and oversee workflow documents, code and distribute as necessaryin an accurate and quality manner if and when required. Monitor daily tasks and complete tasks as required. To type other correspondence or other documents on behalf of the clinicians and managers. To provide cover for members of the administrative team and reception team during periods of sickness and annual leave. To liaise with external agencies including hospitals and service providers and provide reports/results where appropriate To liaise with other services (clinical and administrative) and practices and take action where appropriate. Deal with telephone queries from Patients, General Practitioners, Consultants and Hospitals, as well as general departmental matters. To undertake referral processing for patients attending the practice, monitoring of fast track referrals. This is a new role to work alongside the current team and will be very varied and may include other duties deemed reasonable by the Partners / Practice Manager.
Job tags
Salary
