Fast Track To Customer Service Manager

Location

Strabane, Co. Tyrone | United Kingdom

Job description

Job description

The employer is: B&M. We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80 percent of our Managers are home grown. As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers. At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! .

Responsibilities

• Drive a team to deliver personable and prompt service in the checkout area.
• Act as a role model displaying exceptional service to our customers.
• Be highly visible and approachable to customers and colleagues.
• Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area.
• Ensure compliance of company stock control procedures within the appropriate timelines.
• Ensure company property, cash and stock are secure at all times.
• Play a vital part in continuing to make our stores a fun place to work!

Skills and Qualifications

Essential Skills

• A flexible approach.

Desirable Skills

• Experience of managing a small team, in a fast paced retail environment.
• Strong numerical and problem solving skills.
• The ability to think on your feet.

Further Information

The employer is: B&M. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

Job tags

Salary