Support Team Apprentice SYNCHRONICITY CARE LTD.

Location

Peterlee, County Durham | United Kingdom

Job description

What you will do in your working day

• Resolution of all helpdesk calls from Cardea end-users and subsequent logging and maintenance of electronic database.
• To undertake a variety of system administration duties in relation to the electronic purchase order system which will include user setup, profiles, branch / delivery setup and template maintenance, etc.
• To facilitate product returns, credits, invoice queries and carriage charges.
• The post holder will be part of a team which provides an effective and efficient purchasing service to CDD Services, CDDFT, TEWVFT & OFT stakeholders including the appropriate sourcing and purchasing of low value goods/services.
• Participating in stakeholder user groups to support the achievement of VfM for CDD Services stakeholders.
• Works within standard operating procedures/work instructions and relevant policies and procedures.
• Works closely with all procurement, purchasing and materials management staff within CDD Services.

The training you will be getting

• Level 2 Customer Service Practitioner qualification
• Training is delivered in the workplace

What to expect at the end of your apprenticeship

• The expected career progression would be into an administrative role within the NHS, either band 2 or band 3 position

Job tags

Salary

£10.3k per annum