AFL Hyperscale
Location
Milton Keynes, Buckinghamshire | United Kingdom
Job description
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AFL Hyperscale is the first cabling and connectivity solutions provider focused on the ever-evolving needs of data centers. We are part of the Fujikura family, a company that was a pioneer in optical fiber technology and remains a world leader within the industry today.
We are among the top 3 connectivity suppliers in the world and based on our customer portfolio and market trend reports, it is estimated that approximately one-third of the world’s data runs through our products.
Our people are essential to the success of AFL Hyperscale. We empower our associates to reach higher, push further, and achieve more. We are looking to hire candidates for a number of exciting roles to help us build a better connected world.
We are looking for a motivated and capable Solutions Engineer to join our Solutions Engineering team in Milton Keynes, UK. You will be a driven, resourceful, and innovative person with a technical mind. A team player, you love to see people doing well and always do your best to foster an energetic, collaborative, high-achieving team where every associate can reach their full potential and personally drive change. You enjoy travelling to customer sites across EMEA to have a first-hand experience of our optical cable products, engage with customers and to experience different working cultures across the region.
• Act as primary technical expert for customer accounts within EMEA region, and coordinate with global sales and support functions as required
• Coordinate, design technical product and application information to deliver both internal and external customers
• Coordinate the set up and maintenance of samples specific to customers such that training, and demonstrations are viable
• Ensure that technical support processes and key account knowledge are adequately documented and available to the EMEA Solutions Engineering team
• Respond to routine, transactional product support requests in an effective, professional manner and within agreed timeframes
• Create and lead cross-departmental projects to drive change in the organization
• 3 to 5 years of experience working with optical fibre cable technologies
• Experience of working in geographically distributed global teams
• Knowledge of cabling and cable management products of DC and Colo sectors
• Certified Network Cable Installer (CNCI), Certified Data Centre Design Professional (CDCDP) or Registered Communications Distribution Designer (RCDD) are a plus
• 25 days holiday
• 4 weeks paid sick leave, increasing to 18 with length of service
• Group pension plan (5% employer 4% employee)
• Group life assurance 8 times salary
• Cash back medical plan
• Employee Assistance Program
• Annual incentive bonus based on company performance
Travel to customer sites across EMEA up to 30% of the time
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