Akton Recruitment Ltd.
Location
Northampton, Northamptonshire | United Kingdom
Job description
Full Time
Salary: £15.00 per hour
Location: Northampton, Northamptonshire
Sectors:Professional Services
MASH OfficerJob role:
We require a Locum to join our dynamic multi-agency safeguarding team in Northamptonshire.
Working in the Northamptonshire MASH (Multi-Agency Safeguarding Hub) you will be working to safeguard children collaboratively with partner agencies.
To deal effectively with enquiries across all channels from members of the public, customers, services users, internal departments, and professionals from other agencies (e.g. schools, health, and police). Obtaining comprehensive detail from referrers to gather the most relevant information about concerns for a child/children at the first point of contact.
To provide advice, guidance and prompt, high quality responses to all child enquiries, and signpost callers to the most appropriate services when support is required, in a consistent and highly professional manner to ensure individuals and agencies that contact the MASH are satisfied with the service provided.
To ensure appropriate contacts are swiftly and accurately progressed to relevant Decision makers for triage and named partner representatives for requests for information within the set MASH rag rating timescales
To provide feedback on progress and outcomes on cases/enquiries to partner agencies, professional organisations and the public as appropriate, verbally or in writing.
To progress appropriate contacts quickly and efficiently enabling a professional decision to be made by the Decision Maker within set timescales as set out in Working Together Guidance and ensuring contacts
Job tags
Salary
£15 per hour
