Customer Service Executive/ Call Handler
Dynamite Recruitment Solutions Ltd
Location
Portsmouth, Hampshire | United Kingdom
Job description
Customer Service Executive/ Call Handler .
portsmouth
12
Customer Service Executive / Call Centre Operative
Start Date: Immediate
Location: Portsmouth
Salary: £12.00- £12.25 per hour
This is a temporary position to start asap, and we have positions between 3 and 6 months
Hours of work: This is a full-time position that requires someone to work a slight shift rota of the following. Monday to Friday, 8am to 4.30 OR 8.30-5 OR 9.30am to 6pm
Dynamite Recruitment is delighted to represent this corporate client in recruiting for a Customer Service Advisor to join the team in Portsmouth. Our clients offer a specialist service and pride themselves on going the extra mile for a customer.
As a
Customer Service Executive/ Call Handler you will be responsible for:
- Assisting within a specialist Customer Support team
- Taking a high volume of calls from customers .Assisting them with their enquiries
- To arrange to book in car services , MOTs and repairs to vehicles
- Handle a variety of customer enquiries via email and on the telephone.
- To process legal documents onto the system
- Data entry of highly important information
- To liaise with third parties to manage customer enquiries and issues.
- Complaint handling
- Ensure information that has been input onto the system is done with high levels of accuracy and administration tasks are handled with care.
As a
Customer Service Executive/ Call Handler you will have/be:
- Previous experience in managing high call volumes in a previous position
- Previous experience in a telephone based customer service role would be required
- Will be computer literate.
- Will have a “can do “attitude and be willing to learn.
- Must have a good eye for detail and have good IT skills.
- Will be available to start Immediately.
Please submit your CV immediately!
INDDYN #J-18808-Ljbffr
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