Lifecycle Services Sales Team Leader
Location
St Neots, Cambridgeshire | United Kingdom
Job description
Lifecycle Services Sales Team Leader
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustaina-ble future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. To-gether, we are embarking on a journey where each and every one of us, individu-ally and collectively, welcomes and celebrates individual differences.
This position reports to
Head of Sales
Your responsibilities
- Responsible for leading the UK Lifecycle Services Sales Team, related to ABB’s Installed Base of Automation Systems.
- In addition to leading the team, will also be responsible for a portfolio of customers, to identify / create and develop sales opportunities related to existing Automation Installed Base, including Annual Service Contracts, Small Projects and Modifications, Spares and System Upgrades.
- Supports team members in delivering sales targets for the Lifecycle Ser-vices portfolio, and ensures they are achieved with a structured follow-up process across the Process Automation Energy Industries (PAEN) business guidelines and tools.
- Implements Lifecycle Service strategy in current and future market seg-ments including (but not limited to) Chemicals, Pharmaceuticals, Power Generation, Oil and Gas, Offshore Wind, CCUS and Hydrogen.
- Builds long term customer relationships and manages resolution to specific customer needs and issues.
- Identifies risks, prepares Risk Review presentations for management ap-proval, ensures offers are submitted on time with utmost care and attention (in collaboration with Bid Management, Technical Advisory, Operations and Commercial Management functions).
- Works closely with the Lifecycle Services Portfolio Managers (not part of re-porting line), to develop, maintain and implement the Sales Strategy for Lifecycle Services, including ensuring appropriate account and opportunity ownership.
- Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full prod-uct/systems/ services offering, and align to provide a solution.
- Communicates details in accordance with ABB offering and strategy (deliv-ery time, payments, and general terms and conditions).
- Identifies and drives the development of new market opportunities in the designated market and ensures knowhow sharing and cross-collaboration.
- Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
- Interfaces daily with the CRM (Salesforce) to capture (and update status of) opportunities identified and creates visit reports reflecting nature of cus-tomer engagements. Actively manages the Lifecycle Services sales funnel, for current and subsequent years.
- May partake in relevant campaigns, trade fairs, exhibitions and conferences, or be involved with industry bodies.
Your background
- Degree qualified in Engineering (Automation preferred, but not compulso-ry).
- Control systems knowledge and min 5 years sales experience in selling Au-tomation Lifecycle Service offerings in the high hazard industries.
- Line management experience.
- Teamwork and customer-oriented profile with strong oral and written communication skills.
- Good command of English.
- Willingness to travel, and to spend some overnight trips away.
- Commercial and result-oriented attitude with good communication skills.
- Experience of working in one or more of the industries and sub industries i.e. Chemicals, Pharmaceuticals, Power Generation, Oil and Gas, Offshore Wind, CCUS and Hydrogen.
- Knowledge of ABB’s Automation Solutions desirable but not a necessity
- Location flexible, but visits to offices in Aberdeen, St Neots (Cambridge-shire) and Daresbury (Cheshire) to be expected.
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: remote #LI-remote
Work model: hybrid #LI-hybrid
Work model: on site #LI-onsite
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