IT Support Intern Apprentice (NetworkIQ)
NETWORKIQ LIMITED
Location
South London | United Kingdom
Job description
What you will do in your working day
- IT support relating to issues with the internal systems and network infrastructure
- Develop applications to support IT operations such as moves, adds and changes
- Develop applications to enable intelligent alerting during failure scenarios
- Develop applications to support business continuity scenarios
- Develop applications to support cyber security operations
- Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
- Document maintenance for all computer systems and network infrastructure
The training you will be getting
Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
- CompTIA A+
- CompTIA Cloud Essentials+
- BCS Level 3 Award in IT Service Management & Business Processes
Key areas covered are:
Support Technician:
- Maintenance or repair of systems faults
- Support for the roll-out of installation and commission of new systems or upgrades
Network Technician:
- Installation and commission of networks
- Maintenance or repair of network equipment
- Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician:
- Installation and commission of telecoms networks
- Maintenance or repair of telecoms network equipment
- Installation, configuration or maintenance task on either ICT related hardware or software
What to expect at the end of your apprenticeship
The role offers a permanent role upon completion of the apprenticeship depending on performance.
Job tags
Salary
£19.5k per annum
