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Urgent Care Support Manager


NHS Jobs


Location

Oxford, Oxfordshire | United Kingdom


Job description

Contract and Service Portfolio Deliver effective commissioning of urgent care contracts and service areas to support the Urgent Care Programme Lead in the commissioning cycle from strategic needs assessment through to contract management construction, by analysis, preparing reports and maintaining communication with providers and others to enable a complete and up to date picture of performance in the portfolio and ensure that performance is always proactively managed. Co-ordinating hard data and soft intelligence on the detailed financial and service performance of those contracts and services and ensuring this is visible to the Oxfordshire place at all times, drawing on the agreed business intelligence products supplied by the CSU, the Datix system and feedback from localities and providing written reports and briefings as required. Undertaking day to day liaison with providers about the Oxfordshire place requirements and keeping them informed and up to date about them, as directed by the Urgent Care Programme Lead. Undertaking day to day liaison with collaborative commissioners and specialists service commissioners to ensure good co-ordination of commissioner requirements and to share intelligence with them. Drafting contractual components such contract schedules for sign off by the Urgent Care Programme Lead, working closely with colleagues in the wider directorate and Quality Directorate. Drafting the substance of performance intervention correspondence for sign off at senior level in conjunction with the CSU, ensuring that performance data is up to date and appropriately referenced and substantiated. Prepare performance commentary for the Oxfordshire place Quality and Performance Report and for briefings for localities for distribution to practices, ensuring always a balanced and evidence based account of performance. Prepare performance commentary for inclusion in briefings and presentations for example in assurance meetings with NHS England. Ensure that Oxfordshire place maintains an up to date understanding of national rule changes or reporting requirements within urgent care. System-wide Working Provide project management support in the delivery of the system-wide Oxfordshire place A&E Delivery Board programme portfolio. Work seamlessly with stakeholders and project leads across the system to support delivery where appropriate and to ensure oversite and assurance reporting to the monthly A&E Delivery Board meetings. Provide an oversight function to support the A&E Delivery Board Programme Plan Portfolio which will inform the A&E Delivery Board agenda setting by establishing appropriate routes of system escalation. Provide monthly assurance updates and escalation where appropriate against risks and delivery plans. Manage change / transformation projects which deliver urgent care system plans and priorities. Manage projects through their lifecycle from initial idea including the development of business cases and service specifications. Projects may be countywide as part of the Operating Plan or smaller scale pilots to develop proof of concept. Fulfil project management responsibilities ensuring that milestones are met, effective and realistic forward planning is undertaken, risks are identified, and mitigations prepared for acceptance. Work flexibly across locality, place, and system-wide Oxfordshire programmes.


Job tags

Full timeContract workImmediate start


Salary

£43.74k - £50.06k per annum

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