Chorley and South Ribble Council
Location
Chorley, Lancashire | United Kingdom
Job description
About The Role
Job Title : IT Helpdesk Manager
Location : Chorley and South Ribble
Salary : £42,403 plus 6% car allowance
Hours : 36.25 hours per week
Contract : Permanent
Closing Date : 17 March 2023
We’re looking for a technical manager to join our IT team, supporting the infrastructure, network and security of Chorley Council and South Ribble Borough Council.
You’ll have a strong technical background with good experience and understanding of Active Directory, Office365, Windows Server and VMWare. Beyond the technical requirements, you’ll also have the ability to lead and manage a team of IT technicians.
You’ll be joining an ambitious IT team, so we’re looking for someone who can drive and develop our infrastructure and network to support our wider organization objectives.
What you’ll be getting up to
- You’ll lead on the technical support of the Councils IT infrastructure and network, ensuring that it is fit for purpose and can meet organisational and customer needs.
- You’ll manage the IT helpdesk, ensuring that IT support is available to end users and that queries are resolved at the first point of contact wherever possible.
- To lead on the implementation of new technology and an effective cyber security function.
Who we’re looking for - Experience of maintaining IT infrastructure and desktop and server technologies.
- Experience and knowledge of working to ITL principles.
- Experience of managing and delivering complex IT projects.
- Experience developing and maintaining IT technical infrastructure.
- Experience of managing team performance to meet SLA’s
- Knowledge of IT security management and effective Disaster Recovery procedures
- Knowledge of developing IT technical infrastructure.
Our Benefits - 25 days annual leave plus bank holidays (and Christmas shutdown)
- Hybrid/agile working
- Local Government pension
- Healthcare Cash Plan for cash back on health treatments
- Cashback website access for savings on brands you love
- 6% car allowance
- Free parking
About The Company
Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we’re always striving to make our borough the best to live, work and visit.
Working Together We share a number of our services with South Ribble Borough Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans.
Additional information Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date.
Equal Opportunities We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.
We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website.
If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.
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