Health Hub Programme Coordinator

Location

Carrickfergus, Co. Antrim | United Kingdom

Job description

Job Purpose: To plan, organise and manage the development, coordination and effective delivery of the Health Hub which is a health focused youth work service funded by the Public Health Agency engaging with young people aged 11-25 from across the Mid & East Antrim area. It offers social and recreational space, educational programmes, signposting, advice, low level individual support and onward referral. The Health Hub operates from Carrickfergus YMCA and provides outreach to local schools and detached youth work in the surrounding area.

KEY TASKS

Programme Management, Development and Delivery

Manage resources within the Health Hub programme including staffing, facilities and equipment

Ensure implementation of the funding contract and that all key performance indicators and outcomes set by funders are met and delivered on

Provide reports to funders, senior management and the Board on implementation of the the funding contract, evaluation of activities and assist with determining future action

Develop a creative and innovative programme and action plan for face to face delivery in line with the funding contract which is aimed at tackling health inequalities, meeting identified needs, and encouraging active participation and discussion through group activity, opportunities, activities and events

Help young people develop their capacity to make informed choices about their health by creating a youth friendly environment and maintaining social and recreational space opening hours (afternoons and evenings)

Network and liaise with other service providers and local interest groups to develop positive working relationships and referral pathways which maximise opportunities for young people and address health needs or any gaps in current provision 

Signpost appropriate services, opportunities and activities to young people across Mid and East Antrim, making onward referrals as appropriate to help address a wide range of issues including debt, benefits, housing, money management, training and employment, food and fuel poverty, and physical health and wellbeing

In conjunction with the Deputy Executive Officer, develop and implement strategies to distribute health information and promote new and existing programmes and services through a range of media

Provide management, induction, training and supervision to all staff and volunteers working within the Health Hub

Work flexibly alongside staff from Carrickfergus YMCA’s other youth work programmes, and assist in the motivation, direction and support of volunteers and sessional staff

Ensure the Health Hub works collaboratively with other YMCA services, providing joined up thinking to meet the needs of existing and potential client groups experiencing health inequalities

Direct Work with Young People

Recruit and engage young people in Health Hub activities and services via centre-based, outreach and detached work

Build appropriate relationships with young people, helping them to cope with everyday life and feel good about themselves 

Provide low level support to young people in a variety of areas including mental and emotional health (confidence, self-awareness, anxiety, self-harm, low mood and crisis support), social welfare (housing, benefits, debt, money management, family support and parenting) wider personal and health issues (substance abuse, sexual health and healthy eating) and practical issues (education and training, employment and independent living skills)

Motivate young people to identify their needs and work towards individual goals consistent with developing and sustaining their independence and wellbeing

Help young people to develop their resilience, confidence and autonomy, advocating on their behalf when necessary

Assist young people to manage challenging and difficult situations, encouraging and enabling them to develop appropriate coping strategies

Promote participation in the Health Hub Development group and empower young people to be actively involved in programme design, content and development 

Facilitate and encourage young people’s involvement in health focused social action projects and other community engagements

OTHER FUNCTIONS OF THE POST:

Work with the Deputy Executive Officer to: 

Complete all paperwork associated with the post including the preparation of reports

Manage the process of effective data collection using Carrickfergus YMCA’s information management system (Upshot) and ensuring all recording, attendance and outcomes information is maintained for monitoring and evaluation purposes

Evaluate and report on any aspects of service delivery which could be improved

Deal appropriately with suggestions, concerns and complaints

Monitor and control the use of resources and make recommendations for expenditure

Attend and participate in internal meetings of the organisation, as appropriate, including training, staff meetings and away days

Represent and promote Carrickfergus YMCA and its work positively in all internal and external dealings

Work constructively and cooperatively with other members of the team

Contribute to and initiate own continuous improvement activities

Maintain confidential information in line with organisational, GDPR, Data Protection and legislative requirements

Ensure the implementation of Carrickfergus YMCA policies through all programme activities i.e. equal opportunities, safeguarding, health and safety etc.

SCOPE & LIMITS OF AUTHORITY

Carrickfergus YMCA provides a wide range of family, youth and community services within the Mid and East Antrim area, working closely with external agencies in the voluntary and public sectors.  

The Health Hub Programme Coordinator is managed by the Executive Officer. 

The post-holder will work in consultation with the Executive Officer in the implementation of new initiatives and the delivery of programmes that help young people within the community and encourage their participation in Carrickfergus YMCA services.  

The Health Hub Programme Coordinator will be part of the senior staff team within Carrickfergus YMCA and team leader of the Health Hub project with responsibility for staff management, budget monitoring, programmes, health and safety, risk assessment, facility management and any discipline issues.

PERSONAL CONDUCT

There is considerable direct contact with young people, parents/ carers, social work and health professionals, teaching staff, external agencies and the public in this role, therefore the successful candidate will be able to represent the organisation in a professional manner. 

WORKING HOURS

The working week will consist of 35 hours. The Health Hub responds to the needs of young people and as a result evening and weekend work will be required, with an expectation of working 2 evenings per week.  Time off in lieu (TOIL) will be negotiated with the Executive Officer. 

DISCLOSURE OF CRIMINAL BACKGROUND

This post will involve ‘regulated activity’ under the Safeguarding Vulnerable Groups (NI) Order 2007, therefore the post holder will be subject to an ACCESS NI check. 

PERSON SPECIFICATION

Qualifications and Experience 

Essential

A degree level qualification in Youth and Community Work, Social Work, Teaching, Health Promotion or other relevant subject AND a minimum of 3 years’ experience of working with young people in a youth work, health promotion, care, youth justice, education, supported housing, community support or other relevant setting OR 

a recognised youth work qualification (eg OCN Level 2 & 3) AND a minimum of 5 year’s experience of working with vulnerable young people in a relevant context

Experience of facilitating developmental work with young people and the ability to create, plan, implement and evaluate activities 

Experience of assessing need and delivering support to young people

Experience of building relationships with statutory and other voluntary agencies

Desirable

Training in ASIST, Mental Health First Aid, sexual health, drugs and alcohol or other related health promotion initiatives

Previous experience of leading a team of staff and/or volunteers 

Previous experience of reporting to funders

Knowledge

Essential

Knowledge and understanding of health related issues, particularly as they apply to young people and those who have experienced difficulties or challenges

Knowledge, understanding and application of risk assessment, health & safety and safeguarding

Abilities and Skills 

Excellent interpersonal skills with the ability to develop and maintain appropriate relationships with young people

Group facilitation skills

Ability to network, establish relationships and communicate effectively with relevant professionals and other agencies 

Excellent planning and organisational skills 

Innovation and creativity

Ability to work on own initiative and make decisions in a responsible and accountable manner

Computer literate

Full driving licence and access to a car or access to suitable transport which enables the postholder to carry out the requirements of the job

Disposition 

Team player with a flexible and adaptable attitude to work

Ability to work in agreement with the aims and objectives of Carrickfergus YMCA 

Resilience, compassion and ability to manage the pressures of working with young people

Commitment to undertake any relevant training

Commitment to working within an equal opportunity framework 

Job tags

Salary

£31.13k per annum