Serco Plc
Location
Aldershot, Hampshire | United Kingdom
Job description
Job Advertisement:
Working Hours: Monday - Friday 8am - 5pm
Location: Office based, GU11 2HL
Salary: Up to £23,000
VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.
Within VIVO we are currently recruiting for an Administrator who will ensure high-quality data production whilst providing advice and support to the team.
This is a key role required to deliver the contractual deliverables, you will be proactive and forward thinking to support onsite teams, Local Defence Infrastructure Organisation, MoD customers and supply chain teams to ensure effective and efficient performance in delivering on operational requirements.
Within this role you will;
Complete outbound telephone calls promptly and professionally
Prepare and maintain reports and filing systems
Assist with formal meetings by completing bookings, take minutes and create action logs
Support the ongoing completion of all processes and initiatives
Provide accurate data to allow optimal solutions to customer requirements and to resolve issues
Respond to Helpdesk information requests
Ensure resolution of complaints in a timely and satisfactory manner
What you’ll need to do this role
You will use your previous experience within in busy, fast paced administration positions to prioritise tasks to meet tight deadlines.
This role will include data processing and management to monitor business performance and compliance so you will be proficient in MS Excel, Maximo or other bespoke IT systems.
It is highly desirable that you hold NVQ level 2 qualification in Administration, a related discipline or equivalent experience.
It is desirable that you have experience of operating within either an MOD or Construction/Property Maintenance environment.
You must be able to pass SC Clearance to be considered for this role.
What we offer
Up to 6% contributory pension scheme
25 Days annual leave
Volunteer leave
One paid professional subscription
Life Assurance Policy
Employee discount and reward schemes
Interesting, varied, and enjoyable work
A company that recognises your contribution
Training opportunities and qualifications within a supportive environment to ensure career progression
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.
Job tags
Salary
