North Yorkshire County Council
Location
North Yorkshire | United Kingdom
Job description
Job Category : Sec / Admin
Location : North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £11.93
We’re looking for a Leadership Support Officer to provide leadership support to senior officers and members including the Chief Executive, Leader of the Council, Chairman of the Council, Assistant Chief Executives, Corporate Directors and Assistant Directors.
The role will include:
• providing confidential, comprehensive administrative/secretarial support to the designated Officers and Members
• providing administrative support for the senior leadership decision making processes and cover in the absence of the Business Support Manager, ensuring relevant statutory and corporate deadlines are met.
• providing administrative and technical support for specific projects, including regulatory inspections and processes, events and emergencies.
• supporting effective communication processes, ensuring compliance with Corporate and Directorate policies and standards
Ideally the candidate must hold a Level 3 qualification in Business Administration or have significant experience with working with a leadership team.
Knowledge
Sound understanding of the application of use of ICT software including email, word processing, spreadsheets, presentations and databases.
Sound knowledge of common office practice and procedures.
Good understanding of local government legal and administrative procedures.
Awareness of issues relating to confidentiality and data security.
Good understanding and commitment to high quality services and customer care.
Knowledge of civic and political protocols relevant to the role
Experience
Significant experience in the use of office software.
Local Government or similar experience.
Strong organisational skills and experience.
Experience of working a busy office and providing secretarial support.
Experience of working with complex reports or information to tight deadlines.
Experience of assessing incoming queries and information and correctly prioritising them.
Experience of dealing with competing demands from customers.
Experience of providing information (including confidential and sensitive information) and advice across a wide area to the highest standards of customer care.
The ability to converse at ease with customers and provide advice in accurate spoken English is only essential for some posts.
Experience of dealing with distressed or angry customers.
Experience of providing support to senior managers.
Experience of noting down minutes in meetings.
Occupational Skills
Excellent ICT skills with ability to use a keyboard with speed and accuracy Ability to accurately prepare text from recorded audio instructions and other technologies.
Excellent organisational skills and ability to manage own workload.
Ability to produce an accurate record of meeting discussion and actions.
Ability to problem solve and to make decisions.
Ability to process and/or monitor financial information.
Job tags
Salary
