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Warehouse Service Team Manager


Tesco


Location

Lichfield, Staffordshire | United Kingdom


Job description

Availability Window Days From time To time Sun 14:00:00 22:00:00 Wed 06:00:00 14:00:00 Thu 06:00:00 14:00:00 Fri 06:00:00 14:00:00 Sat 14:00:00 22:00:00 Part of the Distribution Centre Management Team that provides great services to our stores ensuring customers have great availability and standards of product by being a Manager that leads my team of colleagues who feel safe and love working at Tesco whilst operating an efficient and legal Warehouse Service operation. You will be responsible for: Managing my team to deliver accurate end to end Warehouse Service routines/standards in line with the operating model. Supporting the end to end supply chain process by working collaboratively to resolve supplier related matters. Prioritising and delivering all seasonal, trade and promotional events to maximise sales within Stores; effectively planning resource and equipment. Working in collaboration with Warehouse Service Team and Shift Managers/Duty Managers to ensure our operating procedures are the best in class and focus on providing our Stores with the service they require. Leading my team to work productively coaching, supporting and sharing best practice so my team meet or exceed their targets and we remain efficient at all times. Focusing my team to deliver accurate goods to Stores to improve product availability and customer satisfaction. Meeting the needs of the colleagues in my team by using our people routines and delivering great leadership. The delivery of all operational routines and making decisions that have our customers’ needs at the heart of what we do. Operating in partnership with the Distribution Centre Management team and being a great role model. Data analysing information, establishing root cause and putting into place corrective improvement measures. Delivering exceptional standards across all operational areas of the Warehouse. Providing a strong presence ‘shoulder to shoulder’ with colleagues in Goods In, Assembly, Over the Bank (OTB), FLT and Goods Out; being proactive with problem solving and coaching colleagues in the moment. Working closely with the Delivery Service Team to ensure we deliver the Transport Plan together. Making decisions that require Management intervention as referred by Warehouse Service Coordinators for the good of customers and Tesco. Following our Business Code of Conduct and Data Protection Law, always acting with integrity and due diligence. You will need: I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters. I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times. My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me. I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved. What's in it for you: We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends – save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5% Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of life’s moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. Click here to read more about the benefits we have available for our colleagues About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit


Job tags

Seasonal workWork at officeRemote jobHoliday workFlexible hoursShift workWeekend work


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