Location
Wellingborough, Northamptonshire | United Kingdom
Job description
Madisons Recruitment are looking for a Hire Desk Controller in Northampton, Wellingborough.
Are you adept at managing hire enquiries and ensuring seamless coordination between teams? We’re looking for a skilled individual to fill the pivotal role of Hire Desk Controller. In this dynamic position, you’ll be at the forefront of our customer service efforts, liaising with various departments to facilitate smooth operations and exceptional service delivery.
Key Responsibilities:
- Handle hire enquiries via telephone, email, and our user-friendly online ordering system with precision and efficiency.
- Maintain accurate records of machine availability and status updates in our sophisticated systems.
- Collaborate closely with our engineering and transport teams to orchestrate timely delivery of the right machines to customer sites.
- Serve as a knowledgeable and approachable point of contact for depot enquiries, ensuring that all customer needs are met with professionalism and courtesy.
The Ideal Candidate for Hire Desk Controller:
- Previous experience in the Plant, Powered Access, Tool, or Material Handling industries is highly desirable, providing a solid foundation for success in this role.
- Proficiency in Microsoft packages and general computer skills are essential for navigating our digital platforms seamlessly.
- Strong communication skills are a must, enabling effective collaboration with colleagues and clear, concise interaction with customers.
If you are interested, please apply or contact Liam at Madisons on 01992568886 for more details.
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Job tags
Salary
