Belmond
Location
Messina | Italy
Job description
Our beautiful Grand Hotel Timeo, a Belmond Hotel in Sicily is searching for a talented Chef De Rang Room Service.
The ideal candidate is passionate about hospitality and comfortable with challenges. He / she is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to Maitre D'.
Main duties & responsibilities:
Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest room service experience in line with our service standards.
Supervise and manage F&B service in the room. Personalize the in room bar offer.
Establish and maintain good relationships with all Guests and handle requests and enquiries.
Requirements
Effective communication, emotional intelligence, adaptability.
Collaboration: be able and willing to work as a team player.
Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues.
Global perspective: treat each other with respect and inclusiveness regardless of position, level or background
Other requirements:
Fluent in English and Italian; a third language preferred
Previous professional experience within the same role in a luxury environment
Passion for service and ambition to grow professionally
HACCP certification
Benefits
Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
Training and development opportunities.
Corporate Welfare provided.
All meals provided
All uniforms and dry-cleaning
Team social events
Complimentary accommodation at Belmond hotels, discounted rates for our trains,
cruises and safaris and discounted food and beverage
Accommodation maybe provided upon request
Time off: Enjoy 2 days off per week
ABOUT BELMOND
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Offriamo un contratto stagionale secondo il C.C.N.L. Settore Turismo
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